Terms of Service

Effective Date: January 1, 2026

These Terms of Service ("Terms") govern your access to and use of the SyntraFlow platform and services provided by Firstcron LLC ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using SyntraFlow services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

SyntraFlow provides AI-powered ERP test automation services, including:

  • AI-powered test case generation and execution
  • Cross-module integration testing for ERP systems
  • Regression testing automation
  • Performance and load testing
  • Professional consulting and support services

3. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful code or interfere with our systems
  • Attempt to gain unauthorized access to our services
  • Reverse engineer or decompile our software
  • Use our services to compete with us

5. Intellectual Property

All content, features, and functionality of SyntraFlow, including software, text, graphics, logos, and trademarks, are owned by Firstcron LLC and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. You acknowledge that:

  • You are responsible for the data you upload to our platform
  • You have the necessary rights and permissions to use such data
  • You will comply with all applicable data protection laws

7. Payment Terms

For paid services:

  • Fees are as quoted or agreed in your service agreement
  • Payment is due according to the agreed payment schedule
  • All fees are non-refundable unless otherwise specified
  • We reserve the right to modify pricing with notice

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIRSTCRON LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Firstcron LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

11. Termination

We may terminate or suspend your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco County, California.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of our services constitutes acceptance of the modified Terms.

14. Contact Information

For questions about these Terms, please contact us at:

Firstcron LLC

48 Union St

San Francisco, CA 94111, USA

Email: hello@firstcron.com