Oracle Fusion 26A · Sales Cloud

Oracle Sales Cloud 26A Release Intelligence

28 feature changes for Oracle Sales Cloud in 26A — affecting sales force automation, opportunities, accounts and CXUX. Analyze release impact, regression risks, affected components and recommended validations.

Analyze Sales Cloud Impact Request Demo

10 High

0 Med-High

18 Medium

0 Low

35 pages

29 APIs

26A Sales Cloud Command Center

LIVE · FEB 2026

Total Features

High Severity

Affected Pages

Affected APIs

High10

Med-High0

Medium18

Low0

RELEASE OVERVIEW

What Changed in Oracle Sales Cloud 26A

Oracle Fusion 26A (February 2026) delivers 28 feature changes for Oracle Sales Cloud — covering process logic, accounting rules, integration payloads, security policies and reporting outputs. 10 are marked HIGH severity and require prioritised regression validation before production cutover.

Total Changes

High Severity

Pages Affected

APIs Affected

Oracle Sales Cloud 26A Feature Changes

Every Sales Cloud change Oracle shipped in 26A, with severity, affected components, and recommended validations. Combines initial 26A release notes with the latest 26A patch updates.

AI-Powered Sales Command Center

HIGH

Type: New Feature Yes

Introduced AI-driven Sales Command Center for opportunity scoring, lead prioritization, churn prediction, and next-best-action recommendations within Oracle Fusion Sales. (oracle.com) Improves sales productivity and increases conversion efficiency through embedded AI-driven workflows

Pages: Sales DashboardOpportunity Workspace

APIs: salesLeads REST APIopportunities API

ESS Jobs: Sales Forecast Refresh ESS

Config: AI Agent Studio Configurations

Processes: Lead-to-OpportunityForecasting

Test Cases: Validate AI lead scoringchurn predictionand recommendation accuracy across multiple sales cycles

Data Objects: DV_SALES_OPPORTUNITY_F

Marketing Command Center

MEDIUM

Type: Enhancement Yes

Added AI-assisted campaign intelligence and audience segmentation capabilities for Oracle Marketing. (oracle.com) Enables faster campaign optimization and improved customer targeting

Pages: Campaign Management Pages

APIs: marketingCampaigns API

ESS Jobs: Campaign Performance ESS Job

Config: Marketing Automation Rules

Processes: Campaign Planning and Execution

Test Cases: Test campaign creationAI recommendationssegmentation logicand analytics dashboards

Data Objects: DV_MARKETING_CAMPAIGN_F

Contract Compliance Workspace

HIGH

Type: New Feature Yes

Added semantic contract analysis and automated compliance risk identification for customer contracts. (oracle.com) Reduces legal risk and accelerates contract approval cycles

Pages: Contract Compliance Workspace

APIs: contracts REST API

ESS Jobs: Contract Validation ESS

Config: Contract Policy Rules

Processes: Contract Review and Approval

Test Cases: Validate contract deviation detectionapproval routingand compliance alerts

Data Objects: DV_CONTRACT_HEADER_F

Service Manager Workspace

HIGH

Type: Enhancement Yes

Introduced AI-assisted service escalation management and proactive issue monitoring within Oracle Service. (oracle.com) Improves customer support response time and service quality

Pages: Service ConsoleAgent Workspace

APIs: serviceRequests API

ESS Jobs: Service Request Sync ESS

Config: Service Profile Configuration

Processes: Incident and Case Management

Test Cases: Test escalation triggersSLA monitoringand AI-generated service recommendations

Data Objects: DV_SERVICE_REQUEST_F

Redwood User Experience Expansion

MEDIUM

Type: Enhancement No

Expanded Redwood UX across Sales, Service, and Marketing modules with responsive layouts and improved accessibility. (Oracle Documentation) Enhances user adoption and provides a modernized enterprise experience

Pages: Redwood CX Pages

APIs: UI Metadata APIs

ESS Jobs: UI Metadata Sync ESS

Config: Redwood UI Profiles

Processes: User Navigation and Productivity

Test Cases: Validate page renderingresponsive layoutsand custom personalization compatibility

Data Objects: DV_USER_ACTIVITY_F

Advanced Bot Detection for Marketing

MEDIUM

Type: New Feature Yes

Added AI-driven bot detection for email marketing metrics and campaign analytics. (Oracle Blogs) Improves reliability of campaign performance analytics

Pages: Email Campaign Analytics

APIs: marketingAnalytics API

ESS Jobs: Marketing Metrics Refresh ESS

Config: Campaign Analytics Configurations

Processes: Email Campaign Analysis

Test Cases: Validate bot filtering logic and campaign metric recalculations

Data Objects: DV_EMAIL_CAMPAIGN_F

Copywriter Assistant Agent

MEDIUM

Type: New Feature Yes

Introduced generative AI assistant for campaign copy generation and content suggestions. (Oracle Blogs) Accelerates campaign creation and improves marketing productivity

Pages: Campaign Content Designer

APIs: contentGeneration API

ESS Jobs: Content AI Processing ESS

Config: AI Content Templates

Processes: Campaign Content Creation

Test Cases: Test AI-generated content qualityapproval workflowand multilingual support

Data Objects: DV_MARKETING_CONTENT_F

Digital Customer Service Enhancements

MEDIUM

Type: Enhancement No

Improved self-service customer portals, knowledge search relevance, and chatbot response accuracy. (Oracle Documentation) Reduces support costs and improves customer satisfaction

Pages: Digital Customer Service Portal

APIs: digitalService API

ESS Jobs: Knowledge Base Index ESS

Config: Service Portal Configurations

Processes: Self-Service Support

Test Cases: Validate chatbot accuracysearch relevanceand portal usability

Data Objects: DV_CUSTOMER_INTERACTION_F

Partner Relationship Management Updates

MEDIUM

Type: Enhancement No

Enhanced partner onboarding workflows, deal registration visibility, and partner analytics. (Oracle Documentation) Strengthens partner collaboration and channel sales visibility

Pages: Partner Portal

APIs: partnerManagement API

ESS Jobs: Partner Sync ESS

Config: Partner Channel Configurations

Processes: Partner Onboarding and Deal Registration

Test Cases: Test partner registrationworkflow approvalsand analytics visibility

Data Objects: DV_PARTNER_ACCOUNT_F

Sales Performance Management Improvements

MEDIUM

Type: Enhancement No

Added improved incentive compensation calculations, quota management, and analytics enhancements. (Oracle Documentation) Improves compensation transparency and sales performance tracking

Pages: Incentive Compensation Dashboard

APIs: compensationPlans API

ESS Jobs: Compensation Calculation ESS

Config: Incentive Plan Configurations

Processes: Sales Compensation Management

Test Cases: Validate compensation calculationsquota assignmentand payout generation

Data Objects: DV_SALES_COMPENSATION_F

AI Sales Command Center

HIGH

Type: New Feature Yes

Introduced AI-driven Sales Command Center for opportunity prioritization, pipeline monitoring, and next-best-action recommendations for sales teams. Improves seller productivity and accelerates revenue generation using embedded AI agents

Pages: Redwood Opportunity Dashboard

APIs: CRM Opportunity REST APIs

ESS Jobs: Opportunity Refresh ESS Job

Config: AI Agent Studio Configurations

Processes: Lead-to-Opportunity Management

Test Cases: Validate AI opportunity scoringpipeline recommendationsand dashboard rendering accuracy

Data Objects: DV_OPPORTUNITY_PIPELINE_F

Cross-Sell Program Workspace

MEDIUM

Type: New Feature Yes

Added AI-powered workspace to identify cross-sell and upsell opportunities using unified customer signals. Helps organizations improve customer retention and expansion revenue. (oracle.com)

Pages: Cross-Sell Workspace Page

APIs: Customer Intelligence APIs

ESS Jobs: Revenue Recommendation Batch Job

Config: Recommendation Rules Setup

Processes: Cross-Sell Campaign Execution

Test Cases: Test customer recommendation accuracy and expansion opportunity visibility

Data Objects: DV_CUSTOMER_ACCOUNT_F

Redwood Sales UI Enhancements

MEDIUM

Type: Enhancement No

Expanded Redwood UX adoption across Sales dashboards, opportunity management, and account pages. Modernized UI improves usability and user adoption. (Oracle Documentation)

Pages: Redwood Sales Pages

APIs: Sales UI Metadata APIs

ESS Jobs: UI Metadata Synchronization Job

Config: Redwood Page Composer

Processes: Opportunity & Account Management

Test Cases: Validate Redwood navigationresponsivenessand custom page behavior

Data Objects: DV_SALES_ACTIVITY_F

AI Pipeline Advisory Agent

HIGH

Type: New Feature Yes

Added AI advisory agents to assist sellers with forecasting, risk analysis, and pipeline health insights. Enables proactive sales management and better forecasting accuracy. (Oracle Blogs)

Pages: Forecast Management Page

APIs: Forecasting REST APIs

ESS Jobs: Forecast Recalculation ESS Job

Config: Forecasting Profile Setup

Processes: Sales Forecasting

Test Cases: Test AI forecast suggestions and pipeline risk alerts

Data Objects: DV_FORECAST_PIPELINE_F

Opportunity Stage Intelligence

MEDIUM

Type: Enhancement No

Enhanced opportunity stage progression tracking with AI-based recommendations and historical analytics support. Improves visibility into sales cycle performance and conversion metrics. (Oracle Documentation)

Pages: Opportunity Stage Pages

APIs: Opportunity Analytics APIs

ESS Jobs: Opportunity Snapshot Job

Config: Sales Stage Configuration

Processes: Opportunity Lifecycle Management

Test Cases: Test stage movement automation and historical stage reporting

Data Objects: DV_OPPORTUNITY_STAGE_HIST_F

Sales Agent Automation

HIGH

Type: New Feature Yes

Introduced AI agents for automated lead follow-up suggestions, task creation, and seller guidance. Reduces manual effort and improves lead conversion efficiency. (Oracle Blogs)

Pages: Seller Workspace

APIs: Lead Management APIs

ESS Jobs: Sales Activity Automation Job

Config: AI Agent Studio

Processes: Lead Qualification & Follow-up

Test Cases: Validate AI-generated follow-up activities and task automation

Data Objects: DV_SALES_AGENT_ACTIVITY_F

Embedded Analytics Expansion

MEDIUM

Type: Enhancement No

Expanded embedded analytics and KPI visualization across account and opportunity management. Provides real-time visibility into sales performance metrics

Pages: Sales Analytics Dashboard

APIs: Embedded Analytics APIs

ESS Jobs: Analytics Aggregation Job

Config: KPI Dashboard Configurations

Processes: Sales Performance Monitoring

Test Cases: Validate KPI calculations and embedded analytics rendering

Data Objects: DV_SALES_ANALYTICS_F

Customer Signal Unification

MEDIUM

Type: Enhancement Yes

Enhanced customer data unification to improve sales recommendations and account intelligence. Delivers better contextual intelligence for sales teams. (oracle.com)

Pages: Customer 360 Page

APIs: Customer Profile APIs

ESS Jobs: Customer Signal Sync Job

Config: Customer Data Intelligence Setup

Processes: Customer Relationship Management

Test Cases: Validate unified customer profile updates and recommendation accuracy

Data Objects: DV_CUSTOMER_SIGNAL_F

AI Agent Studio Integration

HIGH

Type: New Feature Yes

Enabled integration with Oracle AI Agent Studio for configurable CX sales automation agents. Allows enterprises to extend CX Sales automation securely. (oracle.com)

Pages: AI Agent Administration Pages

APIs: AI Agent Framework APIs

ESS Jobs: AI Agent Deployment Job

Config: Oracle AI Agent Studio Configurations

Processes: Sales Automation Governance

Test Cases: Validate custom AI agent deployment and execution flows

Data Objects: DV_AI_AGENT_CONFIG_F

Redwood Appearance Editor and Themes

MEDIUM

Type: Enhancement Yes

Oracle introduced enhanced Redwood appearance editor support with classic theme management and branding controls for Fusion Applications. (Oracle Documentation) Helps enterprises standardize Redwood branding and improve user adoption

Pages: Appearance EditorGlobal Navigation

APIs: Redwood Theme APIs

Config: Theme ProfilesBranding Setup

Processes: Corporate Branding and UI Governance

Test Cases: Validate custom themesbranding consistencymenu renderingand responsive layouts

Data Objects: DV_UI_THEME_CONFIG

Changes in Oracle Fusion Sign-In Experience

HIGH

Type: UI Modernization No

Updated Redwood sign-in experience with modern authentication layout and improved UX behavior across Fusion Applications. (Oracle Documentation) Critical because authentication changes impact all enterprise users

Pages: Login PageAuthentication Screen

APIs: Identity REST APIs

Config: SSO ConfigurationMFA Policies

Processes: User Authentication and Access

Test Cases: Test SSO loginMFA promptsbrowser compatibilityand login redirects

Data Objects: DV_LOGIN_AUDIT

AI-driven Sales Assistant enhancements (CX AI Agents)

HIGH

Type: Enhancement Optional

Embedded AI agents assist sellers with opportunity summaries, next-best actions, and email drafting inside Sales work area Reduces manual sales effort and improves deal velocity (Oracle Blogs)

Pages: Opportunity pageSales Workspace

APIs: REST Sales APIs

ESS Jobs: Sales batch assignment jobs

Config: Profile options for AI agents

Processes: Lead qualificationopportunity management

Test Cases: Validate AI suggestions accuracy and opportunity updates

Data Objects: ZCA_OPPORTUNITYZCA_LEAD

Redwood UI enhancements for Sales Force Automation

MEDIUM

Type: UI Enhancement No

Improved Redwood pages for Accounts, Contacts, Opportunities with better navigation and responsive layout Improves usability and mobile-ready UX (Oracle Documentation)

Pages: AccountsContactsOpportunities pages

APIs: CRM REST APIs

ESS Jobs: Sync jobs for CRM objects

Config: Page Composer / Visual Builder configs

Processes: CRM navigationdata entry

Test Cases: UI regression testingpage load validation

Data Objects: ZCA_ACCOUNTZCA_CONTACT

Opportunity Management automation improvements

HIGH

Type: Enhancement No

Enhanced automation for opportunity assignment, forecasting accuracy improvements, and pipeline visibility Improves revenue predictability

Pages: Opportunity Forecast pages

APIs: Forecast APIs

ESS Jobs: Forecasting ESS jobs

Config: Assignment rulesforecasting configs

Processes: Forecastingpipeline management

Test Cases: Forecast accuracy validationassignment rule testing

Data Objects: ZCA_OPTY_FCAST

Partner Relationship Management (PRM) enhancements

MEDIUM

Type: Enhancement Optional

Improved partner deal registration, incentive tracking, and partner onboarding flows Strengthens indirect sales ecosystem (Oracle Documentation)

Pages: Partner Portal pages

APIs: PRM REST APIs

ESS Jobs: Partner sync jobs

Config: Partner setup configurations

Processes: Partner sales execution

Test Cases: Partner registration and incentive validation

Data Objects: ZPM_PARTNERZPM_DEAL_REG

Sales Data Quality & Duplicate Prevention upgrades

MEDIUM

Type: Enhancement No

Improved matching rules and duplicate detection for accounts and contacts using enhanced matching logic Improves CRM data integrity

Pages: Account/Contact pages

APIs: HZ REST APIs

ESS Jobs: Duplicate identification jobs

Config: Data quality rulesmatch configs

Processes: Data governanceduplicate handling

Test Cases: Duplicate merge testingvalidation rules

Data Objects: HZ_PARTIESZCA_ACCOUNT

Enhanced Sales Analytics integration

MEDIUM

Type: Enhancement Optional

Improved integration with Fusion Analytics for pipeline, win/loss, and performance dashboards Enables better decision-making

Pages: Analytics dashboards

APIs: BI/FAW APIs

ESS Jobs: ETL refresh jobs

Config: Analytics dataset configs

Processes: Sales reporting & dashboards

Test Cases: Dashboard reconciliation testing

Data Objects: FUSION_ANALYTICS_SALES

Mobile Sales improvements

MEDIUM

Type: Enhancement Optional

Improved mobile UX for opportunity updates, offline capture, and faster synchronization Improves field sales productivity

Pages: Mobile Sales App pages

APIs: Mobile sync APIs

ESS Jobs: Sync ESS jobs

Config: Mobile profile configs

Processes: Field sales execution

Test Cases: Offline sync testingmobile regression

Data Objects: ZCA_MOBILE_SYNC

Affected Components Across Sales Cloud 26A

Deduplicated inventory of Sales Cloud components impacted by the 26A release (initial + patch). Use these lists as your regression scope baseline.

Affected Pages

AI Agent Administration Pages Account/Contact pages Accounts Agent Workspace Analytics dashboards Appearance Editor Authentication Screen Campaign Content Designer Campaign Management Pages Contacts Contract Compliance Workspace Cross-Sell Workspace Page Customer 360 Page Digital Customer Service Portal Email Campaign Analytics Forecast Management Page Global Navigation Incentive Compensation Dashboard Login Page Mobile Sales App pages Opportunities pages Opportunity Forecast pages Opportunity Stage Pages Opportunity Workspace Opportunity page Partner Portal Partner Portal pages Redwood CX Pages Redwood Opportunity Dashboard Redwood Sales Pages Sales Analytics Dashboard Sales Dashboard Sales Workspace Seller Workspace Service Console

Affected APIs

AI Agent Framework APIs BI/FAW APIs CRM Opportunity REST APIs CRM REST APIs Customer Intelligence APIs Customer Profile APIs Embedded Analytics APIs Forecast APIs Forecasting REST APIs HZ REST APIs Identity REST APIs Lead Management APIs Mobile sync APIs Opportunity Analytics APIs PRM REST APIs REST Sales APIs Redwood Theme APIs Sales UI Metadata APIs UI Metadata APIs compensationPlans API contentGeneration API contracts REST API digitalService API marketingAnalytics API marketingCampaigns API opportunities API partnerManagement API salesLeads REST API serviceRequests API

Affected ESS Jobs

AI Agent Deployment Job Analytics Aggregation Job Campaign Performance ESS Job Compensation Calculation ESS Content AI Processing ESS Contract Validation ESS Customer Signal Sync Job Duplicate identification jobs ETL refresh jobs Forecast Recalculation ESS Job Forecasting ESS jobs Knowledge Base Index ESS Marketing Metrics Refresh ESS Opportunity Refresh ESS Job Opportunity Snapshot Job Partner Sync ESS Partner sync jobs Revenue Recommendation Batch Job Sales Activity Automation Job Sales Forecast Refresh ESS Sales batch assignment jobs Service Request Sync ESS Sync ESS jobs Sync jobs for CRM objects UI Metadata Sync ESS UI Metadata Synchronization Job

Affected Config Objects

AI Agent Studio AI Agent Studio Configurations AI Content Templates Analytics dataset configs Assignment rules Branding Setup Campaign Analytics Configurations Contract Policy Rules Customer Data Intelligence Setup Data quality rules Forecasting Profile Setup Incentive Plan Configurations KPI Dashboard Configurations MFA Policies Marketing Automation Rules Mobile profile configs Oracle AI Agent Studio Configurations Page Composer / Visual Builder configs Partner Channel Configurations Partner setup configurations Profile options for AI agents Recommendation Rules Setup Redwood Page Composer Redwood UI Profiles SSO Configuration Sales Stage Configuration Service Portal Configurations Service Profile Configuration Theme Profiles forecasting configs match configs

Affected Business Processes

CRM navigation Campaign Content Creation Campaign Planning and Execution Contract Review and Approval Corporate Branding and UI Governance Cross-Sell Campaign Execution Customer Relationship Management Data governance Email Campaign Analysis Field sales execution Forecasting Incident and Case Management Lead Qualification & Follow-up Lead qualification Lead-to-Opportunity Lead-to-Opportunity Management Opportunity & Account Management Opportunity Lifecycle Management Partner Onboarding and Deal Registration Partner sales execution Sales Automation Governance Sales Compensation Management Sales Forecasting Sales Performance Monitoring Sales reporting & dashboards Self-Service Support User Authentication and Access User Navigation and Productivity data entry duplicate handling opportunity management pipeline management

Recommended Test Cases

AI recommendations Dashboard reconciliation testing Duplicate merge testing Forecast accuracy validation MFA prompts Offline sync testing Partner registration and incentive validation SLA monitoring Test AI forecast suggestions and pipeline risk alerts Test AI-generated content quality Test SSO login Test campaign creation Test customer recommendation accuracy and expansion opportunity visibility Test escalation triggers Test partner registration Test stage movement automation and historical stage reporting UI regression testing Validate AI lead scoring Validate AI opportunity scoring Validate AI suggestions accuracy and opportunity updates Validate AI-generated follow-up activities and task automation Validate KPI calculations and embedded analytics rendering Validate Redwood navigation Validate bot filtering logic and campaign metric recalculations Validate chatbot accuracy Validate compensation calculations Validate contract deviation detection Validate custom AI agent deployment and execution flows Validate custom themes Validate page rendering Validate unified customer profile updates and recommendation accuracy and AI-generated service recommendations and analytics dashboards and analytics visibility and compliance alerts and custom page behavior and custom personalization compatibility and dashboard rendering accuracy and login redirects and multilingual support and payout generation and portal usability and recommendation accuracy across multiple sales cycles and responsive layouts approval routing approval workflow assignment rule testing branding consistency browser compatibility churn prediction menu rendering mobile regression page load validation pipeline recommendations quota assignment responsive layouts responsiveness search relevance segmentation logic validation rules workflow approvals

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Oracle Sales Cloud 26A FAQs

Common questions from teams preparing for Oracle Sales Cloud 26A.

What changed in Oracle Sales Cloud 26A?

Oracle Fusion 26A (February 2026) introduces 28 feature changes for Oracle Sales Cloud, with 10 flagged HIGH severity by Oracle. Changes touch business processes including CRM navigation, Campaign Content Creation, Campaign Planning and Execution, Contract Review and Approval and surface on pages such as AI Agent Administration Pages, Account/Contact pages, Accounts.

How many high-risk changes does Oracle Sales Cloud 26A have?

Oracle marks 10 of the 28 changes as HIGH, 0 as MEDIUM-HIGH, 18 as MEDIUM and 0 as LOW. High-severity items in Sales Cloud typically require comprehensive regression validation before production cutover because they touch core transactional, security or accounting logic.

Which APIs are affected by Oracle Sales Cloud 26A?

Affected APIs include AI Agent Framework APIs, BI/FAW APIs, CRM Opportunity REST APIs, CRM REST APIs, Customer Intelligence APIs. Custom integrations consuming these endpoints should be validated against the 26A schema and behavioural deltas during your test pod cycle.

What test cases should run for Oracle Sales Cloud 26A?

SyntraFlow recommends validating AI recommendations, Dashboard reconciliation testing, Duplicate merge testing, Forecast accuracy validation, MFA prompts. The release-aware test pack is auto-composed by SyntraFlow Release Intelligence based on the 26A impact analysis on your specific tenant.

How does Oracle Sales Cloud 26A differ from 26B?

26A landed February 2026 and 26B follows in May 2026. The 26A Sales Cloud changes establish the baseline that 26B builds on. Validating 26A first ensures a smoother 26B upgrade. Use SyntraFlow Release Intelligence to compare both quarters.

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